Safe and Speedy Service
Speedy
Price Quotes and Purchases
Inspection
Shipping
Payments completed after that time will ship the following business day. (Excl. busy periods)
* The times above are estimates. Processing may take longer during peak seasons.
* Orders from Rakuma require communication with the seller before purchasing and may take longer to process.
High Quality
Compact Packing
Our smart system uses data from our 15 years in business to pack items efficiently, reducing package size while keeping items protected.
Smooth Payment
Since we measure and weigh items upon arrival, your international shipping costs can be paid as soon as you submit your shipping instructions.
* Some time is required to calculate shipping costs for fragile goods and other items that require specialized handling or packing.
Removing Parts
If your ordered item includes lithium batteries or any other prohibited items, we can remove them so the rest can be shipped. We can also remove tires from wheels.
* An additional fee may be required.Packaging Examples
Weight Reduction
Items are packed compactly and fixed with shrink wrap. This packing method cuts down on bulky packing material, which reduces parcel size and is also good for the environment.
Waterproofing
Small items are wrapped in a protective film to shield them from the rain and other environmental damage.
Large Items
We can also ship large items like car bumpers! (E.g. 174 x 87 x 62 cm)
Poly Mailers
Items like clothes, plushies and bags are sent in poly mailers. This reduces the size and weight of the parcel, which makes shipping cheaper.
See more here.
Double Protection
Delicate devices and other fragile items are packaged in an additional layer of padding and cardboard, at no extra cost.
Handling Labels
Package labels include both English and Chinese to ensure that parcels are handled appropriately.