FROM JAPAN is a Japanese auction and shopping proxy service.
We bid on and order items from Japanese auction and shopping sites on your behalf, and deliver them to you!
If your items don't arrive safely, you'll get your money back. As a new customer, you can try our services with peace of mind.
* Some item categories are not eligible for compensation.
Most sellers in Japan don't ship overseas, and many don't accept foreign credit cards.
FROM JAPAN acts as your proxy, and buys from these sellers on your behalf. This lets you buy Japan-only products at Japanese prices.
Our combined search engine makes it easy to find what you're looking for! Enter a search term into our search bar to browse items from multiple Japanese shopping and auction sites.
* Enter an item URL or Yahoo! Auctions auction ID into the search bar to go directly to the product page.
Once you find the items you're looking for, add them to your shopping cart.
Choose your payment method and pay for your items.
Items can be stored for free up to 45 days.
Instruct your items for shipment.
* Combine orders from different sellers in a single package for free!
After your item(s) are delivered to our distribution center, we'll be able to determine the cost of international shipping. You'll pay for international shipping, plan fee, and any other costs incurred (domestic shipping fees, payment fees, etc) with your Charge 2 payment.
Shipments are dispatched within 2 business days of your completed Charge 2 payment, excluding peak seasons. The delivery time for a shipment depends on the destination and the shipping method selected.Packing Methods
We'll make sure your items get to you safely.
Under our Product Protection Plan, every item is insured - at just 300 yen per item!
Combine orders from different sellers in a single package for free!
Choose from FedEx, DHL, EMS, Air Mail, SAL, Surface, or Small Packet.
Shop more to upgrade your member rank, and save up to 10% on international shipping costs!
Find the items you want faster!
Browse items from all major Japanese shopping sites at the same time using our integrated search engine, and filter results to help you find exactly what you're looking for.
No Japanese? No problem!
Our multilingual staff can assist you with your orders or questions in English, Chinese, Spanish, and French.
Introducing some of the most popular items on FROM JAPAN!
*Based on customer surveys
Hear what actual FROM JAPAN users
have to say about our service.
I have only ordered 3 times with From Japan. All expensive items. First was a huge Pioneer power amp that weighed over 70lbs when packed. I was initially very worried about using them for such a huge and delicate item. I got the item within a week after From Japan shipped it. I was very surprised at how well packed it was. The best packing job I seen from a business. I was extremely happy with the service, so much so, I ordered a vintage Pioneer tape deck. It was shipped fast, packed extremely well but got damaged a bit from shipping and the item didn't fully function the way it should. It took a week or 2 of emailing back and forth, but was given a full refund ( shipping charges as well ) in the form of FJ points. Again I was extremely happy with the way they took care of me. I then bought a Pioneer vintage CD player. Came quick, packed extremely well and no issues. From experience I can honestly highly recommend them.
From Japan offers a good service. I can now buy items that I thought I can't buy before because it's availability is only for those who are in Japan. I just hope that the commission fee will get reduced as I buy more.
The presentation is more professional than other proxy services, and the process is much smoother. It's good to have shipping options, but EMS is really the only good balance between speed and cost. Shipping and handling costs and fees are a little lower than the other service I've used, which was the main factor behind switching.
My main complaint would be the inconvenient process of ordering multiple items; it would be much easier to be able to add multiple items to a single order, rather than making several different orders.