Usage Guide


2 Bidding

Use our real time bidding system to place a bid using our service.

Bidding Guide

What is a sniper bid?
Items prohibited from international shipping

3 Winning

If your bid is the highest when the auction ends, you'll win the auction.
Once you have won an auction, payment will be processed automatically. You will receive a notification via email.

2 Shopping

If you find an item you want, you can order it through FROM JAPAN.

Items prohibited from international shipping

3 Charge 1 (item price)

Please pay for the item cost.
Pay using a credit card, PayPal, or FJ Points.

Warnings before payment

4 Item's arrival to distribution center

Customers orders are received at FROM JAPAN's distribution center.

5 Shipping instructions

Please fill in and submit the shipping instructions for an item within 30 days after it has arrived.
After that we shall pack your order(s).

6 Charge 2 (Shipping and other fees)

Please pay for Charge 2 within 3 days after you receive it.
EMS, FedEx, and DHL shipments paid for before 15:00 (JST) on a business day will be shipped on that same day.

Quote calculator
Warnings before payment

7 Shipping

We will quickly ship the parcel to you.
Please wait for the parcel arrival.

8 Arrival

The items arrive to their destination.
Thank you very much for using FROM JAPAN.