Payment methods Deposit

  • Deposits fully used are automatically released within 3 business days.

Place it via credit card or PayPal

  • Simultaneous deposits made by credit card and PayPal at the same time are not possible.
  • Items paid for with a PayPal deposit can only be shipped to the country/region associated with the PayPal address selected at the time of payment.

Release your deposit manually anytime

  • Only for deposits not currently being used for bidding.

To use a deposit to bid on an auction, the deposit must be available for at least 12 hours after the auction ends.

  • For example, to bid on an auction that ends in 4 days, your deposit must be available for at least 4 days and 12 hours.

Use your remaining deposit for any other payments

  • For payments made with your deposit, in the case of a refund you will be able to reuse your deposit without being affected by exchange rates or bank fees.

We do not charge special rates. The release/refund are in Yen

  • The rates and commissions you are charged for placing a deposit depend on your credit card company or your financial institution.
  • The rates or commissions for deposit refunds, and how the refund appears on your account, depend on your credit card company or your financial institution.

Deposits are automatically released after 20 days.

  • Deposits can be held for up to 20 days regardless of payment method.
  • Deposits fully used will be automatically released within 3 business days of the last payment (except deposits being used for bidding).
  • The deposit withdraw method may differ between credit card companies and banks.

Payment methods Credit cards

We accept most domestic and international credit cards for payments and deposits, such as VISA® MasterCard® and JCB® for your convenience.
FROM JAPAN uses 3D secure credit card verification. If your credit card does not have 3D credit card verification or you are unsure if it is used, please check with your financial institution for more details.

Payment methods PayPal

You can also use PayPal as a method of payment.
To use PayPal you must be a PayPal member. You can sign up to PayPal on their site.
If you have questions using this service feel free to contact us.

Payment methods FJ points

1 FJ Point is equivalent to 1 Japanese Yen, which can be used to place bids, or pay for orders or services on our site.
You can purchase FJ Points via bank transfer. (rounded down to the nearest yen)

  • FJ Points cannot be refunded or exchanged for cash.
  • In the case of a membership cancellation, FJ Points will not be refunded.
  • It is not possible to transfer or lend FJ Points from one account to another. Additionally, it is not possible to combine points from multiple accounts to make payments.

Bank Information

English version (for international remittance)

  • Bank Name: Bank of Tokyo Mitsubishi UFJ
  • Branch: Kojimachi Branch
  • Branch Code: 616
  • Beneficiary Account Name: FROM JAPAN LIMITED
  • Beneficiary Account #: 5229170
  • Account: Saving
  • Swift Code: BOTKJPJT
  • Please be sure to include your member ID (Your member ID is: Please Login) in the remark box when making the transfer.

Japanese version (for the transfer in Japan)

  • 金融機関名: 三菱東京UFJ銀行
  • 支店名: 麹町支店
  • 支店番号: 616
  • 預金科目: 普通
  • 口座番号: 5229170
  • 口座名義: カ)フロム ジャパン ダイヒョウトリシマリヤク クノ トモヒロ
  • Please be sure to include your member ID (Your member ID is: Please Login) in the remark box when making the transfer.
  • You will bear the bank transfer fee charged by your bank and our bank.
  • FJ points are available in FROM JAPAN only.
  • It takes two business days for us to confirm your bank transfer funds.
  • We do not accept batch bank transfers made for multiple accounts. If we receive a batch transfer for multiple accounts, we will transfer the total amount in FJ points to one account only.