Payment Structure

The following is a breakdown of costs to use our proxy service to purchase items.
The costs for using our proxy service to purchase items are as follows.

Charge 1

Product/auction price
Actual cost

Charge 2

Plan fee
300 yen / 700 yen ※
Payment Fee
0 yen / 200 yen ※
Domestic Shipping
Actual cost
International Shipping
Actual cost
  • The Basic Forwarding Plan is free for items from Amazon, Rakuten Ichiba, and ZOZOTOWN.
  • This payment fee covers the transaction cost of paying the seller.
    Regardless of the payment method, items won from Yahoo! Auctions will incur a 200 yen payment fee per auction.

    Flat-rate bank transfer fee     : 200 yen
    Credit Card payment fee      : 0 yen
    Other additional fees if necessary : Charged at cost

    Excluding sites which charge fees to use credit cards, we will use a credit card whenever possible.
    If the only payment method available requires payment at a Convenience store or post office, a 1000 yen fee will be added to your order.
  • The domestic shipping fee will be the actual cost to have your order shipped from the store/seller to our warehouse.
    As such, if an item can be shipped to us for free, no domestic shipping fees will be charged to you.
  • Depending on the weight, size, shape, and/or quantity of items purchased, specialized packing fees may be applied to your purchase. See here for more information regarding specialized packing.
    If you wish to purchase oversized items such as automobile parts, please contact customer service before placing your order or bid to confirm our options.
  • Packages with a total value exceeding 200,000 yen sent through Japan Post (EMS, International Parcel) will incur a 2,800 yen Export Clearance Fee.
  • FedEx shipments destined for an address outside of FedEx's direct distribution area will incur a 2,710 yen Special Delivery Fee.
    Click here for more information about the areas subject to this Special Delivery Fee.

Personal Shopping Service

Can't find what you're looking for online? Is an item being sold only in stores or at a particular event?
No need to worry, we can purchase items at stores/events in the greater Tokyo area through our personal shopping service.
If you wish to use this service, please contact us and we'll help you get your personal shopping order started.

If you wish to purchase items through our personal shopping service for stores/events in the greater Tokyo area, the fees for this service are as follows:

  • Base Shopping Fee        : 5,000 yen
  • Plan Fee            : 300 yen / 700 yen
  • Transportation fee       : From and to our office in Tokyo.
  • Payment fee (if necessary)    : 200 yen
  • International Shipping     : Actual cost
  • Additional fees (if necessary)  : Actual cost

The following is an example breakdown of costs for a 20,000 yen purchase using our Personal Shopping Service.

Charge 1

Item price
20,000 yen
Base fee
5,000 yen
1,000 yen

Charge 2

Additional fees (if necessary)
0 yen
International shipping
2,000 yen
28,000 yen

Member Ranking System

From 2012/11/16 the following ranks based on customers order value shall be awarded:

Your rank shall be updated twice every month on the 1st and the 16th! These shall be based on orders dispatched over a year during a set period. An example of the period with which you rank is based on is as follows:

  • 2012/12/01 Rank Update: Data range shall be for orders dispatched between 2011/10/16 and 2012/10/15
  • 2012/12/16 Rank Update: Data range shall be for orders dispatched between 2011/11/01 and 2012/10/31
  • 2013/01/01 Rank Update: Data range shall be for orders dispatched between 2011/11/16 and 2012/11/15
  • ※ We shall inform you in advance via email of your rank update.
  • ※ The current Rank period is based on items dispatched between 2017/01/01 and 2017/12/31