Cautionary notes about using this website
Please take a few minutes to read the Cautionary Notes before placing bids or orders using the FROM JAPAN website (hereinafter referred to as “the site”), which includes all web pages on the FROM JAPAN website but excludes all hyper links, content links and frame links to other sites.
These Cautionary Notes govern the use of the site. By visiting the site and using the services offered therein, you accept these Cautionary Notes. We may from time to time change the site, our policies, or these Precautions without prior notice. Your continued use of the site following any such change constitutes your agreement to follow and be bound by the changes.
The following products are not available for purchase through our site: oversize or otherwise unshippable products such as automobiles or real estate, items that are subject to export restraints, illegal goods, and any other items we are legally or logistically unable to process.
- Adult goods and obscene materials
- Child Pornography
- Diamonds (including rough and fabricated diamonds)
- Counterfeit, altered or fake currency
- Postage stamps and fiscal stamp
- Official letter
- National Treasures
- Important Cultural Properties
- Important Works of Art, etc.
- Pirated CDs/DVDs/Software
- Products with an undeterminable origin
- Lottery tickets
- Gift Certificates
- Food, Drink Tickets
- High pressure gas
- Gas (Gas bombs, cartridges)
- Gas lighters
- Portable Oxygen
- Natural Gas
- Helium Gas
- Nitrogen / Liquid Nitrogen
- Small personal oxygen concentrators
- Oxygen cylinder (Aqualung)
- Aerosol Spray Cans (Hairspray, fragrance spray, lacquer spray, Air Salonpas, etc.)
- Enriched Oxygen
- Gas Products for Camping (Portable gas stoves, etc.)
- Fire Extinguishers
- Combustible liquids and materials
- Table tennis balls
- Fuel (Gasoline, Oil)
- Oil Lighters
- Nail Polish, Nail Polish Remover
- Flammable Items, Items containing a flammable warning (sunscreen, shampoo, adhesives).
- Adhesives (Glues or other adhesives included with figures, toys, eyelash sets, etc. may incur a disposal fee)
- Paint thinner
- Lighter Fluid
- Cooking Oil
- Organisms (live animals, insects, plants and vegetation)
- Items with soil
- Plants, Bonsai, Decorative Plants etc.
- Livestock Feed
- Meat products
- Pet food
- Beverages with over 70% alcohol (some countries may forbid the import of beverages with a lower degree of alcohol)
- Raw milk and eggs
- Items that require refrigeration
- In accordance with CITES fauna and flora regulations: elephant trunks, tortoise shells, animal furs, alligator skin, snakeskin, lizard skin, etc.
- Plant seeds
- Insect Specimen Samples
- Taxidermied Animals
- Air Gun
- Model gun
- Fake Sword
- Battery chargers
- Lead-acid/Lead Storage Batteries
- Nickel hydride (NiMH) Batteries
- Lithium-metal batteries (Limited to certain countries)
- Lithium-ion batteries (Limited to certain countries)
- Products with aforementioned built-in batteries (Limited to certain countries)
- Electric generators/Engines
- Gunpowder/Pyrotechnic (fireworks, crackers, ammunition, etc)
- Suspension/Shock absorber
- Items that have fuel or oil inside, or that might be able to contain it (including both used and new items).
- Containers, cans, gasoline tanks, carburetors for containing oil or fuel (including both new and used products)
- Airbags (for vehicles)
- Steering wheels containing airbags
- Air Conditioners
- Seatbelt Pretensioners
- Vehicles (Cars, motorcycles, some bicycles where the air in the tyre cannot be let out, etc.)
- Harmful drugs
- Drug Paraphernalia
- Anesthesia and related drugs
- Poison, toxic and/or hazardous substances
- Insect repellent
- Agricultural Chemicals
- Organic Solvents
- Corrosive substances
- Peroxides, Oxidizing agents
- Dry ice
- Nuclear waste
- Radioactive substances
- Sodium hydroxide
- Barium carbonate
- Formalin / Formaldehyde
- Printer Toner Cartridges
- Ink, Ink Cartridges (In the case documentation is required, we may not be able to provide certain documents to ship ink abroad)
- Other banned items (before ordering please check regarding these)
Customers should abide by all regulations
There are other regulations about how to use this website. You have to accept the terms and conditions before using this website. You are expected to read these carefully and to be bound by them.
The following are prohibited when using this website. Such actions will result in cancellation of the transaction and refusal to conduct transactions in the future. FROM JAPAN also requires customers to compensate the company for any losses incurred.
Infringement of the rights and good name of this website, other customers, the Sellers or any third party;
Biding of products that you don’t want or don’t intend to pay for, biding in the name of others, inputting false information; and all illegal conduct;
Violation of laws or regulations;
Violation of any of our regulations.
We reserve the right to amend or discontinue all or part of the service on this website.