Act on Specified Commercial Transactions
Sales business operator
FROM JAPAN Co., Ltd.
General Operations Manager
THE WALL 7F, 2-1-5 Shinkawa, Chuo-ku, Tokyo 104-0033 JAPAN
From outside Japan: +81-3-6262-8722
Business hours and holidays
Operating hours: 10 AM - 7 PM (JST)
*Not including weekends and holidays
Displayed on each product details page
Shipping and Additional Surcharges
Other additional surcharges (if necessary)
Costs are split into two payments: Charge 1 and Charge 2
Charge 1: Paid for at the time of ordering or winning an item and includes the item cost.
Charge 2: Paid for after item arrival at our distribution center, and includes the plan fee, consolidation fee, domestic shipping, international shipping, payment fee, and additional fees if deemed necessary.
Shipping time for orders
Upon confirmation of the Charge 2 payment, we will promptly ship your item out.
Due to the nature of products purchased as a general rule, we are unable to offer returns on purchases made.
In the case of damage or flawed items
Please contact us within 7 days of package arrival via firstname.lastname@example.org.